What are the payment methods?
Can I Be Sure My Item Is Authentic?
Buying from us guarantees the purchase of an authentic product. Every item found on
our site or Instagram, product is guaranteed authentic. We have established networks
from which to access our product and usually know the original origin of purchase,
which substantially reduces the risk of fraudulent merchandise. Every item is
inspected by our in-house team of experts for authenticity and condition. In the
rare instances that we wish to have a second opinion, we work with the industry's
most trusted third party authenticators for every brand we carry. And each item
carries our money-back guarantee in the event that a purchased item is found not to
be authentic.
Why Do You Have A "Final Sale" Policy For Most Items?
Most of our items are in pristine, never carried condition similar to having
purchased them direct from the boutique. While in our possession, these items are
carefully maintained in a temperature controlled environment and in their original
boxes. They are only taken out for inspection, photography and packing and
protective gloves are worn at every step.
We reserve the right to reject a return if the item appears to have been used.
When Will My Item Ship?
HermesOriginalbags.com normally ships within 2-3 business days of receipt of
payment.
Do You Ship Worldwide?
HermesOriginalbags.com ships worldwide using DHL. Items shipped are insured for the
amount of the value declared on the customs forms. Clients are responsible for all
customs charges.
Is My Information Secure?
We value our users privacy and all information is secure. All payment information is
kept confidential
